Southwest Auto Glass, West El Paso , TX

4.5
145 reviews from Google

Southwest Auto Glass is a privately owned company that was founded in 1992. We are now the most respected auto glass repair and windshield replacement company in the Southwest. With over 175 years of combined experience behind us, you can be assured of the best possible service and products. Whether you need a windshield for your sports car or a door glass for the company truck, we carry every type of glass for every vehicle on the road today.

Call us! +1 915-833-5333
Cover photo of Southwest Auto Glass, West El Paso , TX

Customer's reviews

We had a great experience with them. It's when someone has to deal with problems that you see how much they really care. After installation of a new windshield, it made too much noise while driving. We took it back and they gave us great customer service and listened to our concerns. They completely redid the job at no cost after finding the leak, and even gave me a ride home because it would take several hours before ready. Fred Baca was very friendly and genuinely concerned about our satisfaction with their work. I would absolutely recommend this shop to anyone. ~ Rikki H
On Friday after Thanksgiving, new to El Paso, I made a cold call based on Google search, and got Bob on the phone. Three times, as I was unsure of my car's model. Bob was also engaged by my Insurer and got me all set up for the following Monday. On Monday, met Fred at the 811 Southwestern facility, who had all the paperwork ready for my signature. He thought I was just dropping the car off, but I wanted to wait for it. He made the arrangements so it would be worked on immediately. A young man named Adam did the window replacement. I watched, and was impressed by his deliberate and focused approach to his work as he prepped the car and made the replacement. A very pleasant experience, due to the professionalism, friendliness, and focus on customer and job. I mentioned the names of the staff so that they might get appropriate recognition. ~ Heinz M
They were fast to answer my email inquiring about a quote for our van's windshield replacement! So far they were the best & highest BBB scored business. Fred Baca was very helpful & courteous with us! We were very happy & satisfied with the quality of workmanship. Even when the tech mistakenly put in the wrong windshield Mr Baca handled it very professionally & reordered the correct one. He called when it came in & made an appointment to get it installed! Overall we're very happy!! Thank you Fred Baca!! ~ F. E
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Blog

Windshield Repair Made Easy in East Central El Paso! Notice a chip or crack in your windshield? Don’t ignore it — even small damage can spread fast.… Posted on: July 10, 2025
Need Windshield Repair in West El Paso, TX? We’ve Got You Covered! Got a chip or crack in your windshield? It might not seem like a big deal now, bu… Posted on: July 10, 2025
Trusted Windshield Replacement in West El Paso – Fast Mobile Service! Searching for windshield replacement near me in West El Paso, TX? At Southwest… Posted on: July 7, 2025
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Questions & Answers

Is your team experienced?
Yes, our team is highly professional and experienced in auto glass services.
How do I know if a rock chip repair can be accomplished or if I need a new windshield?
Not every rock chip or cracked windshield can be repaired. A variety of factors influence your options including length of any cracks, how deep the crack is and if it the windshield contains electronics.
Q. How Long Does It Take To Have The Windshield Replaced?
It takes approximately 30 to 45 minutes to replace the broken windshield or damaged auto glass. We recommend that the vehicle isn’t driven for at least 1 hour after installation to ensure the urethane (glue) has had enough time to dry.

Contact information

Phone +1 915-833-5333
Address
811 South Western Drive El Paso 79912
Sunday Closed
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM

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